Atlas provides feedback tools and reports.
Atlas provides hosted customer feedback, survey, reporting, support, account access, and related customer-experience services for business customers.
Terms of Service
The Atlas customer agreement.
These terms govern account access, acceptable use, subscriptions, payments, ownership, service limits, and dispute handling.
The rules for using Atlas as a business customer.
Atlas accounts are business accounts.
The person registering, purchasing, activating, or managing an Atlas account represents that they are authorized to act for the business. Atlas may review business authority, account ownership, billing authority, or access rights to protect service continuity.
Access should stay with the right business users.
Business customers are responsible for controlling who can access their Atlas account. Atlas may support user changes, account recovery, administrative review, or access transfer when reasonably needed to protect the business account.
Product access follows active rights.
Product access is controlled by active subscriptions, paid orders, admin-granted entitlements, or scoped custom offers. Access may change after cancellation, nonpayment, refund, chargeback, expiration, upgrade, downgrade, administrative correction, or misuse.
Atlas may use connected internal systems.
Atlas may use connected systems to deliver survey rendering, reporting, onboarding, activation, analytics, support, billing records, and operational workflows. These systems may exchange information needed to provide and protect the service.
Access may be suspended.
Atlas may suspend, limit, correct, or revoke access for misuse, nonpayment, security risk, unauthorized use, unlawful activity, or activity inconsistent with the applicable purchase, grant, or service scope.