The business controls its data.
The business customer is generally the controller of business and respondent data and is responsible for lawful collection, question design, permissions, and use of exported or reviewed information.
Data Processing Addendum
How Atlas processes customer data.
This DPA applies when Atlas processes personal data on behalf of a business customer.
Customer data should stay useful and protected.
Atlas processes to operate the service.
Atlas processes customer data to support hosted collection, survey rendering, reporting, storage, support, account activation, billing records, analytics, and service improvement.
Vendors may support delivery.
Atlas may use vendors for hosting, payment, email, analytics, security, support, and AI-supported processing when needed to operate and improve the service.
Atlas systems may exchange service data.
Atlas may use connected internal systems to provision tools, display reports, activate accounts, manage support, maintain operational records, and process customer feedback workflows.
Some records may be retained.
Atlas may retain billing, security, legal, support, backup, analytics, or operational records where required or permitted, even if certain service data is corrected, removed, or no longer displayed.
Collect only what the business needs.
Customers should configure Atlas tools to avoid unnecessary sensitive data and to collect information reasonably tied to the business purpose of the survey, report, or follow-up workflow.