Do not misuse the platform.
No spam, harassment, impersonation, malware, scraping, unlawful collection, deceptive outreach, or attempts to bypass platform controls.
Acceptable Use
Use Atlas responsibly.
Atlas is built for honest customer feedback and practical business improvement. Do not use it for unlawful, abusive, deceptive, invasive, or harmful activity.
Fair use keeps customer feedback useful.
Use data you are allowed to use.
Only upload, submit, request, or collect information you have the right to process. Do not use Atlas to collect unnecessary sensitive information.
Keep customer feedback honest.
Do not use Atlas to create fake reviews, impersonate customers, mislead respondents, suppress lawful customer feedback, or selectively solicit only favorable public reviews.
Do not mislead people answering.
Questions, incentives, exit links, and follow-up prompts should be truthful, appropriate for the business purpose, and consistent with applicable laws and permissions.
Use Atlas for accounts you are authorized to manage.
Do not register, claim, purchase for, or manage a business account unless you are authorized to act for that business.
Access can be limited.
Atlas may suspend, limit, or revoke access to protect customers, respondents, the platform, service integrity, or legal compliance.