Privacy Policy

How Atlas handles data.

Atlas collects account, business, billing, survey, usage, support, and analytics data to operate and improve the service.

Customer feedback should help the business, not create confusion.
Customer Data

Clients own their raw business data.

Business customers retain ownership of their raw business information and customer-response records. Atlas helps collect, organize, analyze, display, and report on that information for the business.

Service Operation

Atlas processes data to run the service.

Atlas may process account, business, billing, survey, usage, support, and analytics data to provide access, provision tools, generate reports, maintain security, support customers, and improve the platform.

Service Providers

Vendors help operate the platform.

Atlas may use providers for payment, hosting, analytics, email, security, support, and AI-supported analysis. These providers may process information as needed to support Atlas services.

Connected Systems

Atlas tools may share operational data.

Atlas may use connected internal systems for survey rendering, reporting, activation, analytics, support, and business onboarding. Those systems may exchange the information needed to deliver and maintain the service.

Improvement

Aggregated data may improve Atlas.

Atlas may use aggregated or de-identified data for benchmarking, service improvement, research, quality review, and product development.

Data Minimization

Do not collect more than needed.

Customers should avoid requesting or submitting unnecessary sensitive information through Atlas tools and should configure questions around a lawful, practical business purpose.