Billing Terms

Payment, renewal, and access rules.

Atlas uses Stripe for secure checkout. Atlas does not store full payment card details.

Stripe handles payment. Atlas handles access.
Renewals

Subscriptions renew until canceled.

Renewal timing follows the selected billing interval and Stripe schedule. Customers are responsible for reviewing active subscriptions, billing intervals, and payment status.

Access

Access follows payment and entitlement status.

Access may be limited, suspended, corrected, or revoked after nonpayment, cancellation, refund, chargeback, expiration, downgrade, upgrade, admin correction, or misuse.

Entitlements

Atlas controls product activation records.

Product access is controlled by subscriptions, paid orders, admin-granted entitlements, or scoped custom offers. Atlas may correct access, billing, or entitlement records to match the applicable purchase, grant, or service scope.

Plan Changes

Feature access may change by tier.

Upgrades, downgrades, cancellations, or expired grants may change response limits, reporting, customization, support, recovery workflows, integration access, and related product features.

Off The Menu

Custom work is scoped separately.

One-time Off The Menu work does not automatically include survey access, subscriptions, integrations, or ongoing support unless stated in the offer.

Stripe

Stripe handles secure payment collection.

Atlas uses Stripe for checkout and payment processing. Atlas does not store full payment card details.