Fast Customer Reactions

Crowd Cues

A fast little feedback game people are more likely to finish.

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Turn “I don’t do surveys” into a quick customer reaction.

Atlas Crowd Cues homepage rail showing a Jersey Shore surf shop pick-or-pass customer reaction experience.

What it does

A fast little feedback game people are more likely to finish.

Crowd Cues lets customers tap, pick, swipe, and explain. It is built for the customer who will not fill out a long form but will answer something quick if it feels easy.

Best for Local businesses that want more participation, faster reactions, and clearer reasons behind what customers liked, disliked, skipped, or wanted changed. Why pay for it? More participation gives the business a clearer read on what customers liked, disliked, skipped, or wanted changed. After setup Use My Results to review customer answers, spot repeated patterns, and decide what to fix, repeat, or follow up on.

Plans

Start with what you need now. Add support when the answers get more valuable.

Response counts stay simple: Starter is 100/month, Busy is 300/month, and Established is 1,000/month. Busy and Established add customization, Starter gives customers immediate link and QR access and standard reporting. Busy adds standard customization after activation and Atlas Service Recovery. Established adds Coupon/Redemption tracking and response-level access or integrations where supported after setup review.

$25.00 Starting monthly price

Starter pricing is shown publicly for budgeting. Higher-volume plans are available inside the Atlas account flow after setup.

Starter 100 responses/month Quick positive/negative response options capture up to 10 customer-experience signals within a game-like experience. Includes instant link and QR access, survey exit-link preference, dashboard reporting, open-ended responses with trending, and the contact-me recovery prompt. Support: No custom setup required

Busy 300 responses/month Starter features included, plus custom reaction prompts tailored to your brand and your spec. Adds Atlas Service Recovery for businesses shaping Crowd Cues around their specific customer experience. Support: Message Atlas after activation; standard customization is implemented within 24 hours after details are confirmed

Established 1,000 responses/month Busy features included, plus Atlas Service Recovery with Coupon/Redemption tracking. Response-Level Access & Integrations support API access, individual response retrieval, unique survey links, and receipt-linked workflows where compatible systems and customer data are available. Available by setup review. Support: Available by setup review

Why it works

Ask at the right time, then look for what keeps coming up.

1 Make the ask feel easy instead of annoying, so more customers participate.

2 Use quick choices and short prompts to learn what people liked, disliked, noticed, skipped, or wanted changed.

3 Surface rough experiences early enough to offer a make-good or follow-up when appropriate.

What owners see

A practical read on reactions, rough spots, and what customers wanted changed.

1 What customers liked, disliked, skipped, or wanted changed.

2 Positive, negative, and skipped response patterns.

3 Top pain points and most-selected negative drivers.

4 Short customer explanations and suggestions.

5 Response count, remaining allowance, and billing-period activity.

Did you know Atlas can also help beyond this tool? Use Off The Menu for custom setup, question writing, make-good planning, Google profile help, CRM basics, local promotions, reporting support, or a business question that does not fit a standard product. View Off The Menu

Next step

Choose the tool that matches the customer moment.

Use Atlas when you want to protect customer relationships, understand service cracks, improve repeat visits, or ask customers better questions without turning it into extra work.