Quick Checkout Feedback

Checkout Chatter

Quick customer feedback while there is still time to respond.

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Catch the issue while there is still time to make it right.

Atlas Checkout Chatter homepage rail showing a Jersey Shore nail salon feedback moment, owner reporting, and private follow-up.

What it does

Quick customer feedback while there is still time to respond.

Checkout Chatter asks three simple things: would they recommend you, were they satisfied, and what should you know? Use it at counters, front desks, receipts, tables, pickup areas, or service exits.

Best for Restaurants, shops, salons, service desks, offices, markets, and local businesses that need a fast private read after the customer visit. Why pay for it? Unheard customer concerns are expensive. Checkout Chatter gives customers a private place to speak up while the business still has a chance to understand and respond. After setup Use My Results to review customer answers, spot repeated patterns, and decide what to fix, repeat, or follow up on.

Plans

Start with what you need now. Add support when the answers get more valuable.

Response counts stay simple: Starter is 100/month, Busy is 300/month, and Established is 1,000/month. Busy and Established add customization, Starter gives customers immediate link and QR access and standard reporting. Busy adds standard customization after activation and Atlas Service Recovery. Established adds Coupon/Redemption tracking and response-level access or integrations where supported after setup review.

$10.00 Starting monthly price

Starter pricing is shown publicly for budgeting. Higher-volume plans are available inside the Atlas account flow after setup.

Starter 100 responses/month Intent-to-recommend, satisfaction, and comment questions with your choice: use standard question phrasing or ask with emoticons. Includes instant link and QR access, survey exit-link preference, dashboard reporting, open-ended responses with trending, and the contact-me recovery prompt. Support: No custom setup required

Busy 300 responses/month Starter features included, plus up to five additional questions tailored to your brand and your spec. Adds Atlas Service Recovery for businesses that want more control over what they ask and how they follow up. Support: Message Atlas after activation; standard customization is implemented within 24 hours after details are confirmed

Established 1,000 responses/month Busy features included, plus Atlas Service Recovery with Coupon/Redemption tracking. Response-Level Access & Integrations support API access, individual response retrieval, unique survey links, and receipt-linked workflows where compatible systems and customer data are available. Available by setup review. Support: Available by setup review

Why it works

Ask at the right time, then look for what keeps coming up.

1 Ask while the visit is still fresh, before the customer forgets or leaves quietly unhappy.

2 Pair recommendation, satisfaction, and short comments so the score has context.

3 Use rough visits as a chance to follow up, apologize, or offer a make-good when appropriate.

What owners see

A private read on reviews, satisfaction, and follow-up opportunities.

1 Recommendation score and customer mix.

2 Satisfaction score and whether the visit met expectations.

3 Rough visits that may need a follow-up, apology, or make-good.

4 Recent customer comments with score and submitted timestamp.

5 Response count, remaining allowance, and billing-period activity.

Did you know Atlas can also help beyond this tool? Use Off The Menu for custom setup, question writing, make-good planning, Google profile help, CRM basics, local promotions, reporting support, or a business question that does not fit a standard product. View Off The Menu

Next step

Choose the tool that matches the customer moment.

Use Atlas when you want to protect customer relationships, understand service cracks, improve repeat visits, or ask customers better questions without turning it into extra work.